Welcome to First
Insured Insurance Agency, LLC
After-hours, Weekend and Holiday Claims Reporting
Directory
WHAT TO DO IF I
HAVE A CLAIM:
1.
Remove yourself from harm’s way! Get to a safe
location.
2.
Determine if there are any injuries
identified or reported. If needed, CALL 911 for medical assistance!
3.
Acquire as much documentation as you can. Use
your cell phone to photograph property damage, drivers licenses, insurance paperwork,
etc. BE SURE YOU HAVE A GOOD IMAGE!
4.
Capture statements in hand writing, ask for business cards, or on your
cell phone recorder from any witnesses or involved parties. Do not admit to anything
you are not absolutely sure about.
5.
Contact your Agent if you have questions about a
claim before reporting it UNLESS there are injuries and damages that require
towing or the Fire Department. In these cases, call your insurance company in the list below. Get the ball rolling!
6.
Report the event to your insurance company
personally as soon as possible. Yes, personally as they will want to talk to an
involved party.
7.
Take good notes as to names, phone numbers,
claim numbers and any other information requested that you need to supply.
STEPS TO A
SELF-REPORTED CLAIM:
1.
Locate and have in hand your most recent
insurance ID Card or Schedule of Coverages document. If not available your name and address will be enough to locate your policy.
2.
Have in hand as much information as possible
that you have gathered about the event such as Driver Information Exchange
forms or Tickets, Case Numbers, witness information, reports or photos, etc.
3.
Look up your insurance company on the list below
and call them OR report your claim online if that option is available. If
unsure about anything related to the claim where you may want to ask a
question, call the insurance company rather than online report.
4.
Take good notes as to names, phone numbers,
claim numbers and any other information requested that you need to supply.
5.
Notify us, your local agent, too by calling
800-604-4355 and leaving a message indicating what happened and that you have
reported your loss and leave your best contact number for follow-up.
6.
Stay calm and realize although claim events
happen very, very fast the aftermath of resolving injuries and damages may take
some time to do things right.
Insurance Carrier’s
24/7 Claim Hotlines and Online Self-Report Portals
AIG / 21 Century, 888-244-6163, no online
American Collectors, 800-360-2277 M-F 8:30a-7:00p & Sat 9a-5p EST, http://americancollectors.com/filing-a-claim/
American Modern Commercial, 800-543-2644, no online
AmTrust (Regular Commercial), 866-272-9267, https://amtrustgroup.com/small-business-insurance/claims/claim-center/report-claim
AmTrust ASP (Our Dealer Program ONLY), 866-272-9267, https://amtrustgroup.com/small-business-insurance/claims/claim-center/report-claim
ASI / American, 866-2745677, no online
Chubb, 800-252-4670, no online
Citizens, 866-411-2742, no online
Dairyland, 800-638-8763, no online
Foremost Auto, 800-274-7865, https://www.foremost.com/claims/
Foremost Home and Dwelling, 800-527-3907, https://www.foremost.com/claims/
Hagerty, 800-922-4050 M-F 8a-8p & Sat 8:30a-4:30p &Sun Noon-4p EST, https://www.hagerty.com/Authenticate/RequestAccount?Destination=/claim/claim_main.aspx
Hartford, 800-243-5860, no online
Imperial Fire, 877-254-6819, https://my.imperialfire.com/
Imperial Fire (FLOOD Only), 877-254-6819, https://my.imperialfire.com/
Kemper Preferred, 888-252-2799, http://www.kemper.com/wps/portal/KemperPreferred/Home/ClaimsCenter/ReportClaim
Kemper Specialty, 888-253-7834, https://www.kemper.com/wps/portal/KemperSpecialty/Home/AboutKemper/lp_contactkemperspecialty/?1dmy&urile=wcm%3apath%3a/kemperspecialty/claimscenter/reportaclaim
Liberty Mutual Surety, 610-832-8209 or contact First Insured Insurance Agency 800-604-4355 8a-5p, no online
Markell, 800-262-7535, no online
Mercury, 800-503-3724, http://www.mercuryinsurance.com/insurance-claims/
MetLife, 800-854-6011, https://www.metlife.com/about/corporate-profile/pay-a-bill/claims/index.html
National General, 800-325-1088, https://www.nationalgeneral.com/claims-center/default.asp
Pacific Specialty ,800-962-1172, no online
Pet Health, 866-239-7387, no online
Philadelphia, 800-987-3373, no online
Progressive Auto, 800-776-4737, http://www.progressive.com
RLI ,800-526-1754, no online
Safeco (a Liberty Mutual Company), 800-332-3226, http://www.safeco.com/claims
Tapco, 800-334-5579 or contact First Insured Insurance Agency 800-604-4355 8a-5p, no online
Texas Mutual, 800-892-5246, http://www.texasmutual.com/contact/contact.shtm
Travelers - Commercial, 800-238-6225, https://www.travelers.com/claims/report-claim/
Travelers - Personal, 800-252-4633, no online
Unitrin, 800-637-2782, no online
US Assure, 800-987-3373, http://usassure.com/contact-us/report-a-claim
Zurich Builder's Risk, 800-987-3373, no online